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How do international remittances, or cross-border money transfers, help promote financial inclusion? Improve your financial literacy by learning about budgeting and saving, personal finance.    

Learn how to send money using Ria Money Transfer, new services we offer, our omnichannel services, tips for sending money and the expansion of our network.    

Learn how international migration trends affect remittances and the impact remittances have on the individuals and communities around the world who receive them.     

Videos that feature Ria customers explaining in their own words how their experience of migration has impacted themselves, their families and their communities.     

Learn about different cultures around the world, how people celebrate, what it is like to live abroad and great travel destinations.     

What's new in cross-border payments, tech and finance? Learn about new payments methods like mobile wallets, the importance of the omnichannel experience and workplace trends.

What is Ria doing for the community? What does CSR, corporate social responsibility, mean? What's new in sponsorships at Ria?    

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Dear customers, in the face of the <a href="https://www.riamoneytransfer.com/en/blog/resources-tips-covid-19-crisis" target="_blank" rel="noreferrer noopener">COVID-19</a> crisis, we want to reassure you that our services remain active and that we have multiple teams closely monitoring the situation to ensure we continue delivering the best possible service.



As governments implement measures to contain the spread of COVID-19, first-necessity services like money transfers will remain available to customers around the world.&nbsp;In extraordinary situations such as this one, remittances represent a lifeline for millions of families around the world. Today, more than ever before, primary providers living overseas need the means to continue supporting their loved ones back home.&nbsp;



Ria has taken all necessary measures and precautions to ensure it is doing its part in preventing the spread of the virus, while also providing vital money transfer services to its customers. As of this week,&nbsp;most&nbsp;office-based workers have moved to telecommuting, and retail employees are receiving updated guidelines and protocols to protect their health and that of their customers.&nbsp;



For greater comfort, digital services (our website and the <a href="https://www.riamoneytransfer.com/en/blog/ria-money-transfer-app">Ria Money Transfer app</a>) remain available as usual to customers online.&nbsp;If you still haven&#8217;t done so, go ahead and <a href="https://riamoneytransfer.app.link/T3sKmE6jcib">download our app for iOS or Android now</a>.



Most stores and agent locations remain open, although some may be operating under restricted schedules in compliance with local regulation.&nbsp;Updated store hours are available on Google Maps. In addition, customers&nbsp;in the United States&nbsp;can access our services through Walmart2World.&nbsp;



“We understand that this is a critical time for you and your family, and we will do all we can to <a href="https://www.riamoneytransfer.com/en/blog/supporting-migrant-workers-covid-19">help you support your loved ones through this crisis</a>,”&nbsp;shared&nbsp;Juan Bianchi, CEO of Euronet’s Money Transfer Segment.&nbsp;“We are here to reassure you that you can count on us and our services during this trying time.”&nbsp;



With multiple teams closely monitoring the situation, the company&nbsp;has implemented&nbsp;several contingency plans meant to minimize disruptions that could arise as the situation progresses. Ria’s customer service representatives are also available to answer any questions or concerns. For more information, please visit&nbsp;<a href="https://riamoneytransfer.com/" target="_blank" rel="noreferrer noopener">riamoneytransfer.com</a>.&nbsp;

Illustration of two people sitting at a desk, both wearing white face masks and working on laptops amid a covid-19 update. They are seated on either side of an empty chair, with a small plant off to the right on the ground. The background is a light grey color.

Covid-19 Update: a Message from Ria Money Transfer

About the author

Gabrielle van Welie

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